Cloud PBX phone system
A real hosted PBX behind the seat — business phone calls, auto-attendant, IVR, ring groups, queues, voicemail-to-email, call recording, and reporting, configured in one cloud admin console.
The Netexem business softphone is the cloud PBX client for the Netexem business phone system — a SIP softphone for small business that runs your hosted PBX extension, places and answers business phone calls, routes calls through the auto-attendant and IVR, handles call park and BLF presence, and delivers voicemail-to-email. Built on SIP and HD voice (Opus), E911 ready, encrypted SIP throughout, with number porting included. A direct alternative to RingCentral, Microsoft Teams Phone, Zoom Phone, Dialpad, Vonage, Nextiva, 8x8, and Ooma Office. Runs on Mac, Windows, iPhone, iPad, Apple Vision Pro, and any modern browser. Live customer service rep in Tustin, California picks up in under 60 seconds — for small businesses in all 50 states. Business SMS available as a separate add-on.
Netexem Business Softphone
The Netexem business softphone — your cloud PBX, on every screen.
The Netexem business softphone is the desktop and mobile client for the Netexem hosted PBX. Place and answer business phone calls on your business line, run the auto-attendant and IVR, route calls through ring groups and queues, park calls between extensions, and deliver voicemail-to-email — without a desk phone. Live customer service rep in Tustin, California picks up when you call support, usually in under 60 seconds.
Inbound business call · Cloud PBX
Modification Networks
(844) 638-3936 · business line
Hosted PBX ringing the business softphone on Mac, iPhone, and Vision Pro
Yealink desk phone · same hosted PBX extension
Ring group 200 · front desk + sales queue
Pickup on the Mac softphone or the Yealink at the front counter — same business phone number, same hosted PBX extension, BLF presence both ways.
Cloud PBX + SIP softphone + Yealink IP desk phone — one phone system
Trusted on every business screen
Cloud PBX · SIP softphone · Auto-attendant · IVR · Call routing · HD voice (Opus) · E911 ready · For SMBs in all 50 states
What is a business softphone?
A business softphone is the cloud PBX phone app that replaces a desk handset.
A business softphone (also called a SIP softphone or VoIP softphone) is a desktop and mobile business phone app that runs your business VoIP phone system — phone calls, the auto-attendant, IVR menus, call routing, ring groups, call park, BLF presence, and voicemail-to-email — over the internet, without a physical desk phone. It speaks SIP, the same telephony protocol enterprise PBX hardware uses, so your business phone number rings on Mac, Windows, iPhone, iPad, the browser, and (optionally) on a paired Yealink desk phone at the same time. For customer service teams, sales teams, dental offices, law firms, and field-service crews, a business softphone is the operating layer of the company phone system, not a consumer chat app.
The business phone system problem
A desk-phone PBX that can not leave the desk?
Most small businesses run a hosted PBX that only rings the desk handset — so when the office manager steps away, the business phone line goes to voicemail and the caller hangs up. The customer service rep needs the business phone system on every device, not chained to one extension on one desk.
Desk handsets only ring at the desk
A traditional hosted PBX rings the Yealink at desk 4 — period. When the rep is at the front counter, in the back office, or on a job site, the inbound business phone call rolls to voicemail.
Mobile carrier voice is not the business line
Routing the business phone number to a personal mobile means the caller ID is wrong, the auto-attendant is bypassed, the call is not recorded, and the call is invisible to the rest of the customer service team.
IVR and call routing rules stay stuck on the PBX
Auto-attendant trees, ring groups, after-hours routing, and call park exist on the hosted PBX but not on the mobile — so the team loses the routing intelligence the second they walk away from the handset.
A real business phone system on every screen
Cloud PBX, SIP trunking, call routing, and the business softphone — one phone system.
The Netexem business phone system is a cloud PBX with SIP trunking, hosted PBX extensions, auto-attendant trees, IVR menus, ring groups, queues, call park, BLF presence, voicemail-to-email, and call recording — and the Netexem business softphone is the client that runs that phone system on every business screen. Same business phone number, same hosted PBX extension, same call routing engine, on Mac, Windows, iPhone, iPad, the browser, and Apple Vision Pro.
Netexem business softphone · Cloud PBX phone system clientMac · Windows · iPhone · iPad · Web · Vision Pro
SIP trunking + number porting
BYOC SIP or Netexem SIP trunking, multi-line DIDs, ring groups, and shared appearance. Keep your existing business phone number — porting is included for any DID into the hosted PBX.
Business desk phone + softphone client
Pair the SIP softphone with Yealink IP desk phones on the same hosted PBX extension and the same business phone number. Pickup on either device, BLF presence both ways, call park between them.
Call quality + reliability
HD voice on the Opus codec, SRTP-encrypted call media, E911 ready for every business phone number, geographically distributed media servers, and 24/7 NOC monitoring.
Runs on every business screen
A SIP softphone for Mac, Windows, iPhone, iPad, the web — and Apple Vision Pro.
One business phone system, one cloud PBX login. Runs on the business desktops your team already uses — Mac and Windows — plus business mobile (iPhone and iPad now, Android in about three weeks), the web client for browser-only teams, and Apple Vision Pro for the spatial-computing setups. Pair the SIP softphone with Yealink IP desk phones on the same DID and the same hosted PBX extension — pickup on either side, BLF presence both ways. Bring your existing business phone number — number porting is included. Used by customer service teams, sales teams, dental offices, and law firms in all 50 states.
Mac
macOS 12+ · M1 or later
Windows
Windows 10 or later
iPhone
iOS 15.1+
iPad
iPadOS 15.1+
Web client
Any modern browser
Apple Vision Pro
visionOS 1.0+
Android
Built and running internally
Coming in ~3 weeks
A real business phone system, not a chat app
A direct alternative to RingCentral, Microsoft Teams Phone, Zoom Phone, Dialpad, Vonage, Nextiva, 8x8, and Ooma Office.
Most VoIP business phone systems hand the customer service team a desk-phone PBX that only rings at the desk, then sell mobile access as an upcharge tier. Netexem ships the hosted PBX, SIP trunking, auto-attendant, IVR, call routing, ring groups, call park, voicemail-to-email, call recording, and the business softphone under one per-seat license — with a live customer service rep in Tustin, California answering the support line. Pair the business softphone with Yealink IP phones from the hardware catalog when the front desk wants a desk handset on the same hosted PBX extension. API-ready for Salesforce, HubSpot, Pipedrive, and Zendesk through the Netexem business phone REST API.
Cloud PBX + softphone in one seat
Most providers bill the hosted PBX, the softphone client, and number porting as separate line items. Netexem bundles the cloud PBX, the SIP softphone client, number porting, the auto-attendant, the IVR, ring groups, and call park into one per-seat business phone license.
Desk-phone parity on every screen
The SIP softphone and Yealink IP desk phone share the same hosted PBX extension and the same business phone number — pickup on either device, BLF presence both ways, call park between them, same call routing rules.
A real phone system, not three tools stitched
Cloud PBX, SIP trunking, call routing, IVR, and the business softphone share a single platform — auto-attendant, ring groups, call park, voicemail-to-email, recording, and reporting all configured in one admin console.
Get started with the business softphone
Three steps to a working cloud PBX seat — for any small business.
Install the business softphone
Mac, Windows, iPhone, iPad, Apple Vision Pro, or the browser client — install once and sign into your cloud PBX seat.
Provision the business phone number
Pick a new local business phone number or port your existing one — number porting is included. Auto-attendant, IVR, ring groups, and call routing rules apply the moment the DID is live on the hosted PBX.
Talk to a live customer service rep
If the customer service team wants help configuring the auto-attendant, IVR, ring groups, or call routing rules on the hosted PBX, a live customer service rep in Tustin, California walks the team through it — by phone, no chatbot, no ticket queue. If you don't, the cloud PBX is already running.
Related
The business phone system around the SIP softphone — hosted PBX, business phones, and competitor comparisons.
The Netexem business VoIP softphone is the client for the full business VoIP phone system — the cloud PBX, SIP trunking, auto-attendant, IVR, and call routing engine behind the seat. Pair it with Yealink IP desk phones and business phone hardware on the same hosted PBX extension, review the per-seat business phone system pricing, or compare the Netexem business phone system to RingCentral, Dialpad, 8x8, and Vonage, Nextiva, Microsoft Teams Phone, Zoom Phone, and Ooma Office.
Need business texting too? Netexem business SMS is available as a separate add-on with its own 10DLC brand and campaign registration. Learn about the business SMS add-on
FAQ
Business VoIP softphone and cloud PBX questions, answered.
Your team, every device
One business phone system. Every business screen. A live customer service rep on the line.
One cloud PBX seat. One business softphone install. One hosted PBX extension on every device for the customer service team. One number to call when the business phone system has a question — answered by a live customer service rep in Tustin, California, usually in under 60 seconds. For small businesses in all 50 states.
Prefer the web app? Open app.netexem.com.