Cloud PBX phone system
A real hosted PBX — business phone calls, auto-attendant, IVR menus, ring groups, queues, call park, BLF presence, voicemail-to-email, and call recording configured in one cloud admin console.
Netexem is business VoIP, VoIP phones, and a cloud phone system for small businesses nationwide — a hosted cloud PBX with SIP trunking, auto-attendant, IVR, call routing, ring groups, and voicemail-to-email. Business phone service in all 50 states. A modern alternative to RingCentral, Nextiva, and 8x8. Month-to-month. A real human answers in under 60 seconds.
Business phone service · VoIP phones · cloud phone system
Business phone service that actually picks up when you call us.
Business VoIP and a cloud phone system for small businesses nationwide — VoIP phones, SIP trunking, auto-attendant, IVR, call routing, and ring groups on one hosted PBX. Used by 4,200+ businesses in all 50 states. A real human answers in under 60 seconds.
Trusted by 4,200+ businesses nationwide · Business VoIP · Cloud phone system · VoIP phones · SIP trunking · Answered in the United States
Incoming call
BarkCity · front desk
(844) 638-3936
Routed by the cloud PBX auto-attendant
Cloud PBX · ring group 200
Auto-attendant → sales queue
Inbound business call routed through the IVR, ringing the front-desk and sales group on the hosted PBX extension.
Yealink desk phone + softphone ring together
Business phone service, defined
What is business VoIP — and what makes a real cloud phone system?
Business VoIP is business phone service delivered over the internet instead of a copper PBX. The cloud phone system is the hosted PBX that runs it — auto-attendant, IVR, call routing, ring groups, voicemail, business SMS, and call recording. VoIP phones (the IP desk phones on every desk, plus the softphone) are the endpoints that ring. Netexem is all three in one bill: business VoIP, cloud PBX, and the VoIP phones that connect to it. Nationwide number porting, toll-free numbers, and unlimited calling included. Built for small business, answered in the United States.
See the business VoIP service, the VoIP phones we ship, or full business phone service pricing.
Software
VoIP phones and the cloud phone system behind them.
Business VoIP, VoIP phones, and a hosted cloud phone system from one provider. Cloud PBX, SIP trunking, auto-attendant, IVR menus, ring groups, call routing, call park, BLF presence, voicemail-to-email, business SMS, and call recording — one hosted business phone service, one itemized invoice. A modern alternative to RingCentral, Nextiva, Vonage, 8x8, and Ooma Office.
Hosted cloud PBX · Business phone systemAuto-attendant · IVR · Call routing
SIP trunking + number porting
BYOC SIP or Netexem SIP trunking with multi-line DIDs. Keep your existing business phone number — porting is included on every plan.
Call routing, IVR, auto-attendant
Route every inbound business call through a tree you control — auto-attendant, IVR menus, ring groups, after-hours routing, holiday schedules, and overflow queues.
Voicemail-to-email + call recording
Every missed business call routes to an inbox a human checks. Call recording, voicemail transcription, and call logs are part of the cloud PBX — configured in the same admin console as the rest of your phone system.
Customer service
We pick up. We fix it. We stay.
Customer service that picks up the phone — for small businesses in all 50 states. No phone trees. No tier upsell. No bot wall. A real human on the line in under 60 seconds.
A real human picks up
Under 60 seconds. No phone tree. No bot wall.
A real human answers — every time
No phone trees, no queues, no "press 4 for support." During business hours, a person picks up in under a minute — yes, even Saturday. The same support team for SMBs from Tampa to Tulsa.
No tier upsell — authority to fix it on the first call
Whoever answers can change your plan, port a number, send out hardware, or reset your account on the same call. Average ticket resolution under two business hours.
On-site install available in Southern California
Most customers go live remote — we ship hardware pre-provisioned and walk you through setup on the phone. In Southern California, a technician can come on-site in 1–4 hours.
Why customers switch
Trusted by 4,200+ businesses nationwide for business phone service.
Rated 5 stars by 4,200+ small businesses on the Netexem cloud phone system. Here's what three of them said.
“Reliable and affordable phone service. The Netexem team handled our transition without missing a single call — and the monthly invoice has not changed once since install.”
Ashley R.
Modification Networks Inc
“Professional from the first call. Fair pricing, on-site install, and Matthew personally walked our office manager through the new system before he left.”
Joey B.
OC Grab Bars
“Smooth transition from our old provider. Voicemail-to-email alone has changed how we run the front desk — every missed call routes to a real inbox a human checks.”
Brittany B.
BarkCity
Comparison
How Netexem compares to RingCentral, Nextiva, and 8x8.
The big business VoIP brands moved support to AI bots, tiered queues, and offshore handoffs. Netexem is a national SMB cloud phone system with a real human on the line in under 60 seconds — no phone tree, no script.
vs RingCentral
Direct line to a human in under 60 seconds. Month-to-month.
No 12-month contract. No tier-one upsell. SMB cloud PBX pricing on the page.
vs Nextiva
A real REST API and webhooks on every plan.
No "AI employee" framing. Your business phone service stays a business phone service.
vs 8x8
Cloud PBX, SIP trunking, and VoIP phones from one provider.
No regional support handoffs. The same United States team answers every call.
Pricing
Pricing on the page — not behind a sales call.
Desk Phone
$19.99 / user / mo
Cloud PBX seat with business voice calling on a Yealink IP desk phone — voicemail-to-email, auto-attendant, IVR, ring groups, and call park on the hosted PBX. Best for offices with a desk phone on every desk.
Mobile + Desktop
$29.99 / user / mo
Everything in Desk Phone plus a mobile and desktop client on the same hosted PBX extension — same business phone number, same auto-attendant, same call routing rules. Best for mobile teams and remote staff.
Custom
For 25+ users
Dedicated SIP, multi-location routing, after-hours overflow, BAA available for covered entities, and a dedicated account team. Contact us.
Security & compliance
Security and compliance you can audit.
Business phone service shouldn't fail your audit. Netexem's cloud phone system is built on a high-availability uptime target, encrypted SIP trunking, and call handling vetted by medical, dental, financial, and insurance offices nationwide.
- BAA available
Business phone, SMS, and voicemail for businesses that handle PHI. We sign Business Associate Agreements for covered entities. Encrypted in transit and at rest.
- TCPA / 10DLC
10DLC registration handled for business SMS. A2P-compliant texting from your business phone number.
Southern California
Headquartered in Tustin, California. Serving SMBs in all 50 states.
Built and supported from Tustin, CA — for small businesses across the United States, in every state from Texas to New York to Florida. If you're in Southern California, on-site install is available across Orange County, LA, and San Diego.
Orange County
14 cities · on-site install available
Los Angeles
5 flagship cities · on-site install available
Explore
Business VoIP, cloud PBX, and IP phones — explore the platform.
Netexem is a hosted business phone system for U.S. small businesses — a cloud PBX with SIP trunking, auto-attendant, call routing, and call recording on every plan. See the business VoIP service page, the Yealink IP phones we ship every week, full small business VoIP pricing on the page, side-by-side alternatives to RingCentral, Nextiva, Vonage, 8x8, and Dialpad, who we are on the about page, or call the contact line — a real human picks up.
Need business texting too? Netexem business SMS is available as a separate add-on — see business SMS for 10DLC registration and A2P pricing. The cloud PBX seat covers the phone system.
Want the mobile and desktop softphone? See softphone →
FAQ
Answers, no sales pitch.
Get started
Switch in 1 day. Keep your number. Talk to a real person.
Cloud PBX phone system with SIP trunking, auto-attendant, IVR menus, call routing, and ring groups — for small businesses across the U.S. We pick up. We port your number. We configure the phone system with you.