A real human answers — every time
When you call Netexem support, a real human picks up in under 60 seconds. No phone trees, no queues, no bot wall. Your account has a name and a direct line, not a ticket number.
Most business phone providers route you into a bot, then a tier-one queue, then a callback that never comes. We answer the phone. A human picks up in under 60 seconds — yes, even Saturday. Your account has a name and a direct line, not a ticket number. That is the whole point of Netexem.
Phone, SMS, and softphone — one app, every device
The Netexem softphone runs on iPhone, iPad, Mac, and Vision Pro. Calls, texts, and voicemail in one place — no separate SMS app, no extra subscription. Native business SMS is built in and we handle 10DLC for you, so texting works on day one. Voicemail-to-email, missed-call SMS, BLF presence keys, call parking, paging zones — see the [Business VoIP platform](/services/business-voip) for the full feature map, or pair it with [Business Internet](/services/internet) for one bill.
Built for SMBs from Tampa to Tulsa
From dental offices in Florida to law firms in Oklahoma, small businesses in all 50 states run on Netexem. The softphone works wherever your team works. The support team works the same way: one human, one direct line, one fast answer. Read what owners are saying on the [reviews page](/reviews), or reach scheduling through the [contact form](/contact).
The price you see is the price you pay
Desk-phone voice service starts at $19.99 per month. Softphone + Voice — native SMS, MMS, and the mobile and desktop softphone — is $29.99 per user per month. Pricing is on the page, not behind a sales call. No contracts, no auto-renew, cancel from your dashboard in 30 seconds. Bundles with internet and TV unlock more savings — but nothing is required, ever.